.ai-voice-agent-process {
    padding: 84px 0;
    background: #fff;
    overflow: hidden;
}

/* =========================================================
   SECTION HEADER
========================================================= */

.ai-voice-agent-process .ava-section-head {
    margin-bottom: 24px;
}

.ai-voice-agent-process .ava-section-head p {
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: #ffb21d;
    font-weight: 700;
    font-size: 0.82rem;
}

.ai-voice-agent-process .ava-section-head h2 {
    font-size: clamp(2rem, 3.4vw, 3.4rem);
    line-height: 1.15;
    margin: 10px 0 0;
    color: #111827;
    text-align:center;
}

/* =========================================================
   PROCESS RAIL
========================================================= */

.ai-voice-agent-process .ava-process-rail {
    position: relative;
    display: grid;
    margin-top: 28px;
    padding: 10px 0;
}

.ai-voice-agent-process .ava-process-rail::before {
    content: "";
    position: absolute;
    left: 50%;
    top: 0;
    bottom: 0;
    width: 2px;
    background: linear-gradient(
        180deg,
        #ffb21d 0%,
        #f1c96f 100%
    );
    transform: translateX(-50%);
}

/* =========================================================
   PROCESS ITEM
========================================================= */

.ai-voice-agent-process .ava-process-item {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1fr) 88px minmax(0, 1fr);
    align-items: start;
    min-height: 138px;
    margin-bottom: 24px;
}

/* =========================================================
   PROCESS NODE
========================================================= */

.ai-voice-agent-process .ava-process-node {
    position: relative;
    z-index: 3;

    grid-column: 2;
    grid-row: 1;

    display: flex;
    align-items: center;
    justify-content: center;

    width: 48px;
    height: 48px;

    border-radius: 16px;

    color: #111827;
    font-weight: 900;

    box-shadow: 0 16px 34px rgba(15, 18, 32, 0.12);

    border: 1px solid rgba(255, 255, 255, 0.65);

    justify-self: center;
    margin-top: 6px;
}

.ai-voice-agent-process .ava-process-node span {
    font-size: 1rem;
}

/* =========================================================
   NODE COLORS
========================================================= */

.ai-voice-agent-process .ava-node-1 {
    background: linear-gradient(135deg, #ffe08a 0%, #ffb21d 100%);
}

.ai-voice-agent-process .ava-node-2 {
    background: linear-gradient(135deg, #c7f0ff 0%, #42b7ff 100%);
}

.ai-voice-agent-process .ava-node-3 {
    background: linear-gradient(135deg, #d8ffd7 0%, #58c86a 100%);
}

.ai-voice-agent-process .ava-node-4 {
    background: linear-gradient(135deg, #e8dcff 0%, #8b5cf6 100%);
}

.ai-voice-agent-process .ava-node-5 {
    background: linear-gradient(135deg, #ffd4d4 0%, #ff6b6b 100%);
}

.ai-voice-agent-process .ava-node-6 {
    background: linear-gradient(135deg, #fff0c9 0%, #ffbf3b 100%);
}

.ai-voice-agent-process .ava-node-7 {
    background: linear-gradient(135deg, #d5f5ee 0%, #2ec4b6 100%);
}

.ai-voice-agent-process .ava-node-8 {
    background: linear-gradient(135deg, #ffe3f0 0%, #ff7ab6 100%);
}

/* =========================================================
   PROCESS CONTENT
========================================================= */

.ai-voice-agent-process .ava-process-content {
    position: relative;
    grid-row: 1;

    width: 100%;
    max-width: 520px;

    padding: 26px 30px;

    background: #fff;

    border: 1px solid #e6ebf2;
    border-radius: 28px;

    box-shadow: 0 24px 70px rgba(15, 18, 32, 0.08);

    box-sizing: border-box;
}

.ai-voice-agent-process .ava-process-content span {
    display: block;

    color: #111827;

    font-size: 1.3rem;
    font-weight: 700;

    margin-bottom: 8px;
}

.ai-voice-agent-process .ava-process-content p {
    margin: 0;

    color: #5f6778;

    line-height: 1.8;
}

/* =========================================================
   LEFT / RIGHT ALIGNMENT
========================================================= */

.ai-voice-agent-process .ava-left .ava-process-content {
    grid-column: 1;

    justify-self: end;

    text-align: right;
}

.ai-voice-agent-process .ava-right .ava-process-content {
    grid-column: 3;

    justify-self: start;

    text-align: left;
}

/* =========================================================
   TABLET
========================================================= */

@media (max-width: 991px) {

    .ai-voice-agent-process {
        padding: 72px 0;
    }

    .ai-voice-agent-process .ava-process-item {
        grid-template-columns:
            minmax(0, 1fr)
            70px
            minmax(0, 1fr);

        min-height: 130px;
    }

    .ai-voice-agent-process .ava-process-content {
        padding: 22px;
        border-radius: 22px;
    }

    .ai-voice-agent-process .ava-process-node {
        width: 46px;
        height: 46px;
    }

    .ai-voice-agent-process .ava-process-content span {
        font-size: 1.15rem;
    }

    .ai-voice-agent-process .ava-process-content p {
        font-size: 0.95rem;
        line-height: 1.7;
    }
}

/* =========================================================
   MOBILE
========================================================= */

@media (max-width: 767px) {

    .ai-voice-agent-process {
        padding: 56px 0;
    }

    .ai-voice-agent-process .ava-section-head {
        margin-bottom: 30px;
    }

    .ai-voice-agent-process .ava-section-head h2 {
        font-size: clamp(1.8rem, 8vw, 2.5rem);
        line-height: 1.2;
    }

    /* Timeline moves to the left */

    .ai-voice-agent-process .ava-process-rail {
        padding: 0;
    }

    .ai-voice-agent-process .ava-process-rail::before {
        left: 21px;
        top: 20px;
        bottom: 20px;

        transform: none;
    }

    .ai-voice-agent-process .ava-process-item {
        display: grid;

        grid-template-columns: 42px minmax(0, 1fr);

        column-gap: 16px;

        min-height: auto;

        margin-bottom: 22px;

        align-items: start;
    }

    /* Process Number */

    .ai-voice-agent-process .ava-process-node {
        grid-column: 1;
        grid-row: 1;

        width: 42px;
        height: 42px;

        min-width: 42px;

        border-radius: 13px;

        margin-top: 16px;

        justify-self: start;
    }

    /* Content Card */

    .ai-voice-agent-process .ava-process-content,
    .ai-voice-agent-process .ava-left .ava-process-content,
    .ai-voice-agent-process .ava-right .ava-process-content {
        grid-column: 2;
        grid-row: 1;

        width: 100%;
        max-width: none;

        justify-self: stretch;

        text-align: left;

        padding: 20px;

        border-radius: 20px;
    }

    .ai-voice-agent-process .ava-process-content span {
        font-size: 1.1rem;
        margin-bottom: 6px;
    }

    .ai-voice-agent-process .ava-process-content p {
        font-size: 0.9rem;
        line-height: 1.7;
    }
}

/* =========================================================
   SMALL MOBILE DEVICES
========================================================= */

@media (max-width: 480px) {

    .ai-voice-agent-process {
        padding: 48px 0;
    }

    .ai-voice-agent-process .ava-section-head h2 {
        font-size: 1.75rem;
    }

    .ai-voice-agent-process .ava-process-item {
        grid-template-columns: 36px minmax(0, 1fr);
        column-gap: 12px;
        margin-bottom: 18px;
    }

    .ai-voice-agent-process .ava-process-rail::before {
        left: 18px;
    }

    .ai-voice-agent-process .ava-process-node {
        width: 36px;
        height: 36px;

        min-width: 36px;

        border-radius: 11px;

        margin-top: 14px;

        font-size: 0.85rem;
    }

    .ai-voice-agent-process .ava-process-content,
    .ai-voice-agent-process .ava-left .ava-process-content,
    .ai-voice-agent-process .ava-right .ava-process-content {
        padding: 18px 16px;

        border-radius: 16px;
    }

    .ai-voice-agent-process .ava-process-content span {
        font-size: 1rem;
    }

    .ai-voice-agent-process .ava-process-content p {
        font-size: 0.87rem;
        line-height: 1.65;
    }
}